Help Center

Q: Is VCGamers an official company?

Ya, VCGamers dikelola oleh PT. Sotta Teknologi Indonesia yang berdomisili di Bekasi, Jawa Barat.

Q: Are transactions at VCGamers safe?

VCGamers menjamin kemanan bertransaksi dengan tersedianya fasilitas eskro sistem/rekening bersama.

Q: How to collaborate with VCGamers?

Kamu bisa mengajukan proposal kerjasama ke email: partner@vcgamers.com

What solution are you looking for?

Ketentuan penjualan Akun Sharing

Gercep Features

Create a PIN

Notification Settings

How to Upload and Edit Instant Products

Payment method via credit card

My payment using a credit card failed/rejected

Partner Account Login

Forgot Partner Password

Transaction Constraints

Export Balance History Data

Export Data Price List

Export Transaction Data

Export Product Data

Referrals

Changelog

Criticism & Suggestions

FAQs

Regarding the Express Process feature

Regarding the Instant Delivery feature

Payment via NeoBank Virtual Account

Already paid, order status Awaiting Payment

Payment successful order status Sent

Insights & Rate Cards

Terms & Conditions (Advertising and Advertorial)

Payment Scheme

Content Terms

Contributor Terms & Conditions

Replacement of Registered Cell Phone Number

Change Account Password

Add Website Address to profile

Change the Country and City where I live

Changed my date of birth

Add Biodata

I can't change my account username

Changed my account username

Change my account name

Changed my cover image

Changed my profile picture

Create a Social Hub account

Participate in the Leaderboard

Leaderboard Explanation

Remove someone's profile from your following list

Following someone

Post that will appear on my timeline

Delete your own post

Change your own post

Provide post comments

Provide post reactions

Report other people's posts

If I need help claiming an NFT, who can I contact?

Can I see My NFT History? If possible, where?

What file formats can I use to upload profile Avatars & NFT Images on VCGamers NFT Marketplace?

How much does it cost to create an NFT on the VCGamers NFT Marketplace?

Is there a fee to list an NFT on the VCGamers NFT Marketplace?

How Much Are Royalty Fees for Creators?

Is there a minimum or maximum number of NFTs I can buy, sell, or offer with my tokens?

How to sell NFTs on VCGamers NFT Marketplace?

How to buy NFTs on VCGamers NFT Marketplace?

How to become an official brand partnership on VCGamers NFT Marketplace?

What is the difference between Creator and Official Brand Partnership?

What are the roles at VCGamers NFT Marketplace?

I registered with the wrong Wallet Address. What should I do to fix it?

How to create a VCGamers NFT Marketplace account?

What can you do at VCGamers NFT Marketplace?

What is VCGamers NFT Marketplace?

Which Blockchains Are Supported By NFT Marketplace?

How to Find My Transaction Hash?

User (Buyer) Transactions

User

General information

Email Cannot Be Registered

Change of Account & Store Name

Email Changes

Fraud Reporting

Solution if account theft occurs

Account Blocking

Delete VCGamers Account

Forgot Account Security PIN

Change Account Security PIN

Set Account Security PIN

Replacement of Registered Cell Phone Number

Verify Mobile Number

Create a VCGamers Account

Conditions for selling Gift Skins, Items and Mobile Legends Heroes

Instant Delivery Feature

Express Process Feature

How to Edit Product Prices and Stock

Store Balance Disbursement Process

Regarding Store Balance History

Change of Store Name

Change of Disbursement Destination Bank

Why do sales products disappear?

List of Banks to Withdraw Balances from

Buyers Still Complain About Orders That Are Appropriate

Proof of Attachment when the Order is Moderated

Reasons for Store Moderation

It's been sent but the buyer doesn't confirm it

How to Withdraw Store Balance

How to Send Orders to Buyers

Freely set opening and closing hours with the shop schedule feature

Product Delivery Deadline

Questions Regarding the Notification Feature

Selling Service Fee (Seller Fee)

How to Make Selling Products

How to Become a Seller

Withdrawal of Buyer's Balance

How to Top Up Buyer Balance

Regarding Transaction History

Service Fees for Express & Instant Process Features

How to Use Promo Codes

Order Completed

Entered the wrong ID / bought the wrong product

Seller Commits Fraud

How to complain about an order

Auto Complete Order Time

My Purchase Cancelled / Canceled Seller

How to View Voucher Codes

How to Cancel an Order

How to activate the Buyer's Balance PIN

How to Contact the Seller

Payment successful order status Processed

How to shop

Unavailability of Payment Methods for Certain Product Categories & Brands

Payment method via Permata Virtual Account

Payment method via Mandiri Virtual Account

Payment method via BRI Virtual Account

Payment method via BNI Virtual Account

Payment method via BCA Virtual Account

Payment method via Buyer's Balance

Payment method via Alfamart

Payment method via ShopeePay

Payment method is via LinkAja

Payment method via GoPay

Payment method via DANA

Payment method via QRIS

Service Feature Fee Terms

Payment Fees

Payment deadline

Terms and conditions

Topic Recommendations

How to shop at VCGamers Marketplace

How to become a seller on VCGamers Marketplace

Payment Methods on VCGamers Marketplace

Program News Contributor

Community Guidelines

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Most Frequently Asked

Is VCGamers an official company?

Yes, VCGamers is managed by PT. Sotta Teknologi Indonesia which is domiciled in Bekasi, West Java.

Are transactions at VCGamers safe?

VCGamers guarantees transaction security by providing an escrow system/shared account facility.

How to collaborate with VCGamers?

You can submit a collaboration proposal to the email: [email protected]