Buyers still submit complaints/moderation, even though the order you sent is correct?
No need to worry, you can attach proof of order delivery in the form of a picture or video to the chat box order moderation and click menu Invite Admin available for further assistance from admin.
Notes:
- Please always check the progress of order moderation either via email or the moderation feature regularly
- Moderation will be closed according to the decision and time limit determined by the moderation Admin