🔁 How to Withdraw Buyer Balance
- Open the Account menu.
- Select Buyer Balance.
- Click the Withdraw Balance button.
- Enter PIN
- Enter the nominal balance you wish to withdraw, or slide the Withdraw All toggle to the right.
- Fill in the account or E-Wallet details with the appropriate owner name.
- A transfer fee will apply (see details below).
- Click Withdraw Balance.
- Enter Buyer Balance PIN.
- Done! Withdrawal request successfully submitted.
- Admin will verify and process the balance withdrawal and you will receive a notification when the process is complete.
⏳ How Long Does the Disbursement Process Take?
The balance withdrawal process takes time:
- Maximum 1×24 hours on weekdays (Monday–Friday, excluding national holidays)
💰 Transfer Fees & Minimum Withdrawal
- BCA, Mandiri Bank: Rp. 1,000
- BNI, BRI, BSI, BTPN, CIMB Niaga, DBS, Permata: IDR 2,000
- DANA, GoPay, OVO, ShopeePay: Free (Promo)
Minimum balance that can be withdrawn: IDR 20,000
❌ Withdrawals That Cannot Be Processed
- There have been no transactions using Buyer Balance.
- Invalid account or limit from bank/e-wallet
- Buyer Points or Balance comes from VCGamers event prizes.
- The balance comes from the PayLater or Credit Card payment method.
- There are indications of:
- Fictitious transactions
- Fraud
- System abuse
- Other violations of law
VCGamers has the right to withhold or cancel the disbursement process if the above matters are found.
VCGamers not responsible for account number errors caused by User negligence.
🤝 Need help?
If you experience any problems or want to cancel your withdrawal, contact VCGamers Customer Support via WhatsApp Official💬
Updated on July 22, 2025