🔁 How to Withdraw Buyer Balance
- Open the Account menu.
- Select Buyer Balance.
- Click the Withdraw Balance button.
- Enter PIN
- Enter the nominal balance you wish to withdraw, or slide the Withdraw All toggle to the right.
- Fill in the account or E-Wallet details with the appropriate owner name.
- A transfer fee will apply (see details below).
- Click Withdraw Balance.
- Enter Buyer Balance PIN.
- Done! Withdrawal request successfully submitted.
- Admin will verify and process the balance withdrawal and you will receive a notification when the process is complete.
⏳ How Long Does the Disbursement Process Take?
The balance withdrawal process takes time:
- Maximum 1×24 hours on weekdays (Monday–Friday, excluding national holidays)
💰 Transfer Fees & Minimum Withdrawal
- Bank BCA, Mandiri: Rp1.000
- BNI, BRI, BSI, BTPN, CIMB Niaga, DBS, Permata: Rp2.000
- DANA, GoPay, OVO, ShopeePay: Gratis (Promo)
Minimum balance that can be withdrawn: IDR 20,000
❌ Withdrawals That Cannot Be Processed
- There have been no transactions using Buyer Balance.
- Invalid account or limit from bank/e-wallet
- Buyer Points or Balance comes from VCGamers event prizes.
- The balance comes from the PayLater or Credit Card payment method.
- There are indications of:
- Fictitious transactions
- Fraud
- System abuse
- Other violations of law
VCGamers has the right to withhold or cancel the disbursement process if the above matters are found.
🤝 Need help?
If you experience any problems or want to cancel your withdrawal, contact VCGamers Customer Support via WhatsApp Official💬
Updated on June 5, 2025