How to Activate a Dead Telkomsel Card Without Going to Grapari
When the Telkomsel card is dead, it can no longer be used, but it can still be activated. There is a way activate card Telkomsel cards that have been deactivated without going to Grapari, so users can reuse their cards easily.
Create a user Telkomsel must feel disappointed if their card can no longer be activated. Therefore, Telkomsel card users need to know how to activate their card without going to Grapari.
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BV2SHOPTopMurNot only discussing how to activate a dead Telkomsel card, but also the causes. So, read this article until the end.
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How to Activate a Dead Telkomsel Card Without Going to Grapari
You can use Telkomsel e-Care or Dial code to activate a dead Telkomsel card, see how below.
Via Telkomsel e-Care
Here are the steps to activate it using Telkomsel e-Care.
- You must prepare the KTP and KK that were used when making the registration. Telkomsel card registration;
- Then, contact Telkomsel customer service via their social media account. Type “reactivate prepaid” so that the card can be reactivated;
- After sending a DM, you will be given a link which must be completed with a photo of your KTP, KK, and SIM card that you want to reactivate;
- Wait a few moments and you will be contacted again by the Telkomsel team;
- Do all these procedures, then you will be informed about information from the registered card, whether it can still be activated again or whether you have to replace it with a new card.
A Few Extra Tips: The time for providing the link varies, so you have to wait patiently for the KTP, KK, and SIM card photos to be sent to customer service.
Via Dial Code
Check out how to activate a dead Telkomsel card using the Dial Code.
- Prepare your Identity Card (KTP) and Family Card (KK) first;
- Make sure that your KTP and KK have been registered during activation;
- After that, you can select the “Call” or “Telephone” menu on your cellphone;
- Use the card you want to activate, then in the Dial menu, you have to type * 888 * 89#;
- Then select the “Card Reactivation” menu, select “Agree”;
- Then read all the terms and conditions that must be met carefully;
- After that, enter the NIK and KK numbers. Make sure the numbers are filled in correctly;
- After filling it in correctly, wait a few moments until you receive an SMS about the Telkomsel number whether the card can still be reactivated or not.
Causes of Telkomsel Cards Being Dead or Expired
There are several reasons why a Telkomsel card is dead or expired, including:
- The grace period has expired: The SIM card enters a grace period because the card owner rarely tops up credit;
- Blocked by operator: The SIM card has been blocked by the Telkomsel operator because the user violated several applicable provisions;
- SIM card is damaged: If the Telkomsel card is damaged, the user must reactivate it first.
How long does it take to reactivate a Telkomsel card?
For Telkomsel card users whose card's active period has expired, they will be given 30 days to reactivate their card. During this time, the card owner is required to immediately activate the card so that it can still be used.
However, if the card has expired, the Telkomsel operator still provides a time period for the owner. SIM card up to 175 days after the grace period has expired to activate the Telkomsel card.
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Thus the discussion on how to activate a dead Telkomsel card without having to come to the Grapari outlet. Hopefully useful and you can reactivate a dead Telkomsel card easily.
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