CS MLBB: How to Contact Official Mobile Legends Customer Service
CS MLBB is the main solution for those of you who are frustrated because your account suddenly disappears, diamonds don't come in after topping up, or refund transactions that haven't been processed.
Fortunately, all these issues can be resolved through official assistance from the MLBB customer service team. Through this article, you will learn how to safely and quickly contact Customer Service Mobile Legends without having to worry about being cheated.
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What is CS MLBB?
Customer Service Mobile Legends (CS MLBB) is an official service from Moonton that is specifically designed to help players resolve various obstacles while playing the game.
Starting from account problems, diamond purchases that don't come in, to bugs in the game, you can report everything through this MLBB customer service.
As part of Moonton's official assistance, CS MLBB is at the forefront of keeping your gaming experience safe and comfortable.
But you need to remember, this service has an official channel. So it is very important to know which CS is real and which is fake.
How to Contact MLBB CS
So that your complaint is handled quickly, you can contact MLBB CS via the following methods:
Via Official Email
You can send a report directly to Moonton's official email at [email protected]
Make sure you explain your problem completely, starting from the ID game, server, chronology of the problem, and screenshots if any.
This method is suitable for serious problems such as lost accounts or being banned for no apparent reason.
Live Chat in Game
The fastest and most practical way!
The steps:
- Open the MLBB application
- Tap the Customer Service icon in the top left corner (usually during initial loading)
- Select problem category
- Start a live chat with a bot or agent
This feature is active 24/7, so you can report at any time.
Official Social Media
If you are more active on social media, you can also contact MLBB CS via the following official accounts:
- Facebook: @MobileLegendsGame
- Twitter (X): @MobileLegendsOL
- Instagram: @mobilelegendsgame
They are usually responsive in the comments or DMs, especially for bug updates and mass issues.
Phone Number (Optional)
Until now, Moonton has not provided an official phone number for CS MLBB. So, if you get a WhatsApp message or call claiming to be from CS, you can be sure that it is not official Moonton assistance.
Beware of Fraud in the Name of MLBB CS
So that you don't become a victim, here are some forms of fraud that often occur:
Request Password and OTP Code
MLBB official CS never asks for your password, OTP code, or personal login information in any form. If someone claims to be from Moonton and asks for this data, it is definitely a scammer.
Sending Phishing Links
This mode is quite common. The scammer sends a fake link that looks like the official Mobile Legends website, usually via social media DM or WhatsApp chat.
This link will redirect you to a fake login page to steal your account data. Make sure to only access the official MLBB website at mobilelegends.com.
Offering Account Refunds with Rewards
There are also those who claim to be able to help you get your account back on condition that you send diamonds, credit, or money. This mode often occurs in forums or Facebook groups. In fact, MLBB CS never asks for any payment for help. All official services are free!
Using Fake Social Media Accounts
Scammers often create fake social media accounts that resemble official MLBB accounts, complete with similar logos and profile pictures. They will reply to comments or send DMs pretending to be admins.
Contacting Players Via Private Number
MLBB Customer Service will never contact you via phone, SMS, or WhatsApp directly, especially without you contacting them first.
By knowing how to contact CS MLBB correctly, you can be calmer when facing problems in the game. Use official channels such as email, live chat, or social media to ensure your report is received and processed quickly.
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And most importantly, avoid scams that claim to be MLBB customer service.
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