- Collect points from every transaction such as top-ups or purchasing data packages to be exchanged for free quota.
- Exchange via MyTelkomsel: open the application, select the menu Rewards, look for the quota package, then click Swap and follow the instructions.
- Exchange via UMB code *700#: call the code, check points, select the quota category, confirm, and wait for the activation notification.
- Check the terms before exchanging: make sure active period of points still valid, sufficient points, updated application, and promotions available.
Telkomsel Points Piling Up? Here's How to Exchange Them for Free Data!
Many Telkomsel card users often accumulate points without really understanding how to maximize their use. However, you can make the most of these points by understanding how to exchange them for data to avoid wasting them.
You may have done refills often credit or buying a data package, but you might not realize that every transaction can earn you points. If you know the right steps, you can convert your accumulated Telkomsel points into additional internet quota for your daily needs.
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This guide on how to exchange Telkomsel points for data will help you understand the quick and easy process. With clear steps, you can immediately enjoy additional data without any additional costs.
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How to Exchange Telkomsel Points for Internet Quota

There are two ways you can exchange Telkomsel points for internet quota, namely via the My Telkomsel application and using the UMB code.
Exchange Points for Internet Quota via My Telkomsel

For those who want to immediately exchange points for internet quota, you can do so via MyTelkomsel. See the steps below.
- Open the My Telkomsel application on your cellphone;
- After entering the home page, select the Reward menu;
- Scroll down or use the search field to find the quota offer you want to exchange;
- Choose a quota offer that suits your needs;
- Make sure you have enough points for the exchange;
- Click the Exchange button to continue the process;
- Follow the instructions that appear until the exchange process is complete;
- Wait for the notification as a sign that the exchange was successful and check your quota to ensure the package is active.
Using UMB Code *700#

Besides the My Telkomsel application, you can also exchange Telkomsel points for internet quota with the UMB code *700#, here's how.
- Click the code number *700# via the call menu on your cellphone to open the Telkomsel points exchange service;
- Once the menu appears, check the number of points you have and their expiration date;
- Select the available points exchange category, then look for the internet quota option you want;
- Follow the advanced options displayed on the screen until you find a suitable package;
- Confirm the point exchange according to the quota offer you choose;
- Wait a few moments for the system to process the exchange request;
- If the transaction is successful, you will receive a notification as a sign that the internet quota is active.
Reasons Why Telkomsel Points Cannot Be Exchanged

Points Telkomsel Points that cannot be redeemed are often due to expired points. Each point has a time limit, so if it's past that time, the system will automatically stop processing the redemption.
Additionally, certain quota offers or rewards may be unavailable. Not all promotions are active all the time, so the redemption option you're looking for may be out of stock or limited.
Technical factors can also be a contributing factor, such as an outdated app, network issues, or insufficient points. Ensuring all requirements are met can help the redemption process run more smoothly.
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As a user, you can ensure your points are still active, have sufficient funds, and have the redemption method you choose available before attempting to redeem them. By understanding the common reasons why Telkomsel points can't be redeemed, you can avoid similar issues and make the most of your points.
