{"id":172558,"date":"2025-05-19T14:59:29","date_gmt":"2025-05-19T07:59:29","guid":{"rendered":"https:\/\/www.vcgamers.com\/news\/?p=172558"},"modified":"2025-12-08T13:46:54","modified_gmt":"2025-12-08T06:46:54","slug":"how-to-fix-a-cellphone-screen-that-cant-be-touched-or-turned-off","status":"publish","type":"post","link":"https:\/\/www.vcgamers.com\/news\/en\/cara-mengatasi-layar-hp-tidak-bisa-disentuh-dan-dimatikan\/","title":{"rendered":"5 Ways to Fix a Cell Phone Screen That Cannot Be Touched or Turned Off"},"content":{"rendered":"<p><em>5 Ways to Fix a Cell Phone Screen That Cannot Be Touched or Turned Off<\/em><\/p>\n<p>Are you looking for a way to fix a screen? <a href=\"https:\/\/www.vcgamers.com\/news\/en\/1-million-gaming-cellphone-recommendation\/\">MOBILE PHONE<\/a> can&#039;t be touched and turned off? This problem is actually common on touchscreen phones.<\/p>\n<p>There are many causes of an unresponsive screen. Some of them are physical damage to the screen, software damage, and <em>screen<\/em> <em>guard<\/em> which is too thick.<\/p>\n<p>This certainly greatly disrupts the user&#039;s daily mobility. Moreover, if the cellphone is the main device you use for work.<\/p>\n<p>How to solve the problem of the cellphone screen not being able to be touched and turned off? Let&#039;s see five solutions to overcome this problem in the following article!<\/p>\n<blockquote><p><em><strong>Also read:<\/strong><\/em><\/p>\n<ul>\n<li><em><strong><a href=\"https:\/\/www.vcgamers.com\/news\/en\/the-cellphone-screen-moves-by-itself-this-is-the-cause-and-solution\/\" target=\"_blank\" rel=\"noopener\">Phone Screen Moving By Itself? Here Are the Causes and Solutions<\/a><\/strong><\/em><\/li>\n<li><em><strong><a href=\"https:\/\/www.vcgamers.com\/news\/en\/how-to-fix-striped-cellphone-screen\/\" target=\"_blank\" rel=\"noopener\">How to Fix a Striped HP Screen Easily and Effectively<\/a><\/strong><\/em><\/li>\n<li><em><strong><a href=\"https:\/\/www.vcgamers.com\/news\/en\/the-cheapest-cellphone-in-the-world-but-its-good-theres-a-touch-screen\/\" target=\"_blank\" rel=\"noopener\">8 Cheapest Cellphones in the World but Good, Some Have Touch Screens<\/a><\/strong><\/em><\/li>\n<\/ul>\n<\/blockquote>\n<h2>How to Fix a Cell Phone Screen That Cannot Be Touched or Turned Off<\/h2>\n<p>There are various things that can cause the HP screen to become unresponsive. Therefore, it is better for us to find out first what the main cause of the problem is.<\/p>\n<p>Sometimes the cause is quite trivial, so we can fix it ourselves without having to take it to a service center. If you are experiencing the same problem, here are 5 ways you can try.<\/p>\n<h3>Performing a Factory Reset on the Device<\/h3>\n<figure id=\"attachment_172566\" aria-describedby=\"caption-attachment-172566\" style=\"width: 1144px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-172566 size-full\" src=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-reset-factory.jpeg\" alt=\"Factory Reset\" width=\"1144\" height=\"640\" srcset=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-reset-factory.jpeg 1144w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-reset-factory-300x168.jpeg 300w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-reset-factory-1024x573.jpeg 1024w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-reset-factory-768x430.jpeg 768w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-reset-factory-18x10.jpeg 18w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-reset-factory-250x140.jpeg 250w\" sizes=\"(max-width: 1144px) 100vw, 1144px\" \/><figcaption id=\"caption-attachment-172566\" class=\"wp-caption-text\">Factory Reset. Source: Pinterest<\/figcaption><\/figure>\n<p>The first way you can do this is to restore the device to <a href=\"https:\/\/www.vcgamers.com\/news\/en\/how-to-reset-a-realme-cellphone-to-factory-settings-for-all-types\/\" target=\"_blank\" rel=\"noopener\">factory settings<\/a>. If the screen is completely unresponsive, you can use a combination of buttons.<\/p>\n<p>To perform a reset on the device with a combination of buttons, press the top and power buttons simultaneously. Hold for a few moments until the logo appears.<\/p>\n<p>You will enter a new menu, scroll through the options using the volume down button. Next, select \u201cWipe Data\/Factory Reset\u201d and press the power button to continue the process. <em>factory<\/em> <em>reset<\/em>.<\/p>\n<p>As a note, some brands and series of HP may have different processes. <em>factory<\/em> <em>reset<\/em> different. So, you can adjust it according to the device you are using.<\/p>\n<h3>Removing the HP Screen Protector<\/h3>\n<figure id=\"attachment_172564\" aria-describedby=\"caption-attachment-172564\" style=\"width: 1144px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-172564 size-full\" src=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-hydrogel.jpeg\" alt=\"How to fix a cellphone screen that can&#039;t be touched or turned off\" width=\"1144\" height=\"640\" srcset=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-hydrogel.jpeg 1144w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-hydrogel-300x168.jpeg 300w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-hydrogel-1024x573.jpeg 1024w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-hydrogel-768x430.jpeg 768w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-hydrogel-18x10.jpeg 18w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-hydrogel-250x140.jpeg 250w\" sizes=\"(max-width: 1144px) 100vw, 1144px\" \/><figcaption id=\"caption-attachment-172564\" class=\"wp-caption-text\">Hydrogel Screen Protector. Source: Pinterest<\/figcaption><\/figure>\n<p>Another alternative method that you can try is to remove the screen protector. Even though it already has special protection on the screen, sometimes users still feel anxious and install additional protection in the form of <em>screen<\/em> <em>guard<\/em>.<\/p>\n<p>Unfortunately, some brands are not always compatible with screen protectors. This is because there are screen protectors that actually reduce the sensitivity of the screen.<\/p>\n<p>If you use a thick screen protector like <em>temper<\/em> <em>glass<\/em>, then your device may experience unresponsive screen issues.<\/p>\n<p>You can still apply additional protection to the screen by using a thinner protector, for example <em>screen<\/em> <em>guard<\/em> hydrogel.<\/p>\n<h3>Using the Official Charger from the Device<\/h3>\n<figure id=\"attachment_172562\" aria-describedby=\"caption-attachment-172562\" style=\"width: 1144px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-172562 size-full\" src=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-charger-resmi.jpeg\" alt=\"Charger problem causes unresponsive screen\" width=\"1144\" height=\"640\" srcset=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-charger-resmi.jpeg 1144w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-charger-resmi-300x168.jpeg 300w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-charger-resmi-1024x573.jpeg 1024w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-charger-resmi-768x430.jpeg 768w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-charger-resmi-18x10.jpeg 18w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-charger-resmi-250x140.jpeg 250w\" sizes=\"(max-width: 1144px) 100vw, 1144px\" \/><figcaption id=\"caption-attachment-172562\" class=\"wp-caption-text\">Using the Official Charger. Source: Pinterest<\/figcaption><\/figure>\n<p>In addition to these methods, you can also solve the unresponsive screen by replacing the charger. Using an unsuitable charger can cause many problems, therefore make sure you use an official or default charger.<\/p>\n<p>If you want to replace the charger, make sure that the charger you buy is guaranteed to be authentic. To be safer, always buy cellphone accessories from the official store or service center of the cellphone brand you are using.<\/p>\n<p>To find out the location, you can see the instruction card in the box or type the keywords of the HP brand and service center in Google. For example, &quot;<a href=\"https:\/\/www.samsung.com\/id\/support\/service-center\/\" target=\"_blank\" rel=\"noopener\">Samsung Service Center<\/a> city of Surabaya\u201d.<\/p>\n<h3>HP Overheats<\/h3>\n<figure id=\"attachment_172565\" aria-describedby=\"caption-attachment-172565\" style=\"width: 1144px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-172565 size-full\" src=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-overheat.jpeg\" alt=\"Overheat Device\" width=\"1144\" height=\"640\" srcset=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-overheat.jpeg 1144w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-overheat-300x168.jpeg 300w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-overheat-1024x573.jpeg 1024w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-overheat-768x430.jpeg 768w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-overheat-18x10.jpeg 18w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-overheat-250x140.jpeg 250w\" sizes=\"(max-width: 1144px) 100vw, 1144px\" \/><figcaption id=\"caption-attachment-172565\" class=\"wp-caption-text\">Overheat Device. Source: Pinterest<\/figcaption><\/figure>\n<p><em>Overheat<\/em> is a condition where your device reaches a temperature that is too hot. This can result in disruption of the device&#039;s functions, such as <em>hang<\/em>.<\/p>\n<p>Problem <em>overheating<\/em> common, especially for those who like to do heavy activities such as editing videos or playing games.<\/p>\n<p>To prevent this, you can use additional accessories in the form of a fan or avoid operating the device while it is charging.<\/p>\n<h3>Repairing Devices<\/h3>\n<figure id=\"attachment_172567\" aria-describedby=\"caption-attachment-172567\" style=\"width: 1144px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-172567 size-full\" src=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-Samsung-service-center.jpeg\" alt=\"How to fix a cellphone screen that can&#039;t be touched or turned off\" width=\"1144\" height=\"640\" srcset=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-Samsung-service-center.jpeg 1144w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-Samsung-service-center-300x168.jpeg 300w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-Samsung-service-center-1024x573.jpeg 1024w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-Samsung-service-center-768x430.jpeg 768w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-Samsung-service-center-18x10.jpeg 18w, https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-Samsung-service-center-250x140.jpeg 250w\" sizes=\"(max-width: 1144px) 100vw, 1144px\" \/><figcaption id=\"caption-attachment-172567\" class=\"wp-caption-text\">Samsung Service Center. Source: Pinterest<\/figcaption><\/figure>\n<p>If you have tried all the methods but the screen problem still occurs, then it&#039;s time for you to take your beloved device for service.<\/p>\n<p>This is because there is a possibility of more complex damage either from <a href=\"https:\/\/www.vcgamers.com\/news\/en\/hardware-is-the-definition-of-function-and-examples\/\"><em>hardware<\/em> <\/a>nor <em>software<\/em> your phone. To ensure safety, take the device to <em>service<\/em> <em>center<\/em> official in your city.<\/p>\n<blockquote><p><em><strong>Also read:<\/strong><\/em><\/p>\n<ul>\n<li><em><strong><a href=\"https:\/\/www.vcgamers.com\/news\/en\/5-inch-high-spec-screen-hp\/\" target=\"_blank\" rel=\"noopener\">5 Inch Screen HP with High Specs that is Comfortable to Hold<\/a><\/strong><\/em><\/li>\n<li><em><strong><a href=\"https:\/\/www.vcgamers.com\/news\/en\/cellphone-2-million-amoled-screen-2024\/\" target=\"_blank\" rel=\"noopener\">10 Recommendations for HP with 2 Million AMOLED Screens, Come Check It Out!<\/a><\/strong><\/em><\/li>\n<li><em><strong><a href=\"https:\/\/www.vcgamers.com\/news\/en\/how-to-deal-with-water-damage-on-your-cellphone-easily-and-effectively\/\" target=\"_blank\" rel=\"noopener\">7 Ways to Deal with Water Damage on Your Cellphone, Easy and Effective<\/a><\/strong><\/em><\/li>\n<\/ul>\n<\/blockquote>\n<p>Well, that&#039;s a quick guide on how to fix a cellphone screen that can&#039;t be touched and turned off. What do you think? Hopefully the article can help!<\/p>","protected":false},"excerpt":{"rendered":"<p>5 Ways to Fix a Cellphone Screen That Can&#039;t Be Touched or Turned Off Are you looking for a way to fix a cellphone screen that can&#039;t be touched or turned off?<\/p>","protected":false},"author":334,"featured_media":172563,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[1795,2567,2320],"class_list":["post-172558","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-gadget","tag-hp","tag-tech-and-gadget","tag-web2"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 Cara Mengatasi Layar HP Tidak Bisa Disentuh dan Dimatikan<\/title>\n<meta name=\"description\" content=\"Cara mengatasi layar HP tidak bisa disentuh dan dimatikan adalah dengan melakukan reset pabrik atau melepaskan pelindung layar\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vcgamers.com\/news\/en\/how-to-fix-a-cellphone-screen-that-cant-be-touched-or-turned-off\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Cara Mengatasi Layar HP Tidak Bisa Disentuh dan Dimatikan\" \/>\n<meta property=\"og:description\" content=\"Cara mengatasi layar HP tidak bisa disentuh dan dimatikan adalah dengan melakukan reset pabrik atau melepaskan pelindung layar\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vcgamers.com\/news\/en\/how-to-fix-a-cellphone-screen-that-cant-be-touched-or-turned-off\/\" \/>\n<meta property=\"og:site_name\" content=\"VCGamers News\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vcgamers.id\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-19T07:59:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-08T06:46:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-cover.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1144\" \/>\n\t<meta property=\"og:image:height\" content=\"640\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Meta Ayu\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@vcgamers_io\" \/>\n<meta name=\"twitter:site\" content=\"@vcgamers_io\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Meta Ayu\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.vcgamers.com\/news\/cara-mengatasi-layar-hp-tidak-bisa-disentuh-dan-dimatikan\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.vcgamers.com\/news\/cara-mengatasi-layar-hp-tidak-bisa-disentuh-dan-dimatikan\/\"},\"author\":{\"name\":\"Meta Ayu\",\"@id\":\"https:\/\/www.vcgamers.com\/news\/#\/schema\/person\/95b2b06c0fa03aecf3e95bead405ce27\"},\"headline\":\"5 Cara Mengatasi Layar HP Tidak Bisa Disentuh dan Dimatikan\",\"datePublished\":\"2025-05-19T07:59:29+00:00\",\"dateModified\":\"2025-12-08T06:46:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.vcgamers.com\/news\/cara-mengatasi-layar-hp-tidak-bisa-disentuh-dan-dimatikan\/\"},\"wordCount\":708,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.vcgamers.com\/news\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.vcgamers.com\/news\/cara-mengatasi-layar-hp-tidak-bisa-disentuh-dan-dimatikan\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/storage.googleapis.com\/cdn.vcgamers.com\/news\/wp-content\/uploads\/2025\/05\/Layar-tidak-responsif-cover.jpeg\",\"keywords\":[\"HP\",\"Tech and Gadget\",\"Web2\"],\"articleSection\":[\"Tech &amp; 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