{"id":16087,"date":"2021-07-22T13:15:00","date_gmt":"2021-07-22T06:15:00","guid":{"rendered":"https:\/\/www.vcgamers.com\/news\/?p=16087"},"modified":"2021-07-22T14:21:15","modified_gmt":"2021-07-22T07:21:15","slug":"wie-man-kaufer-vcgamers-beschwerden-lost","status":"publish","type":"post","link":"https:\/\/www.vcgamers.com\/news\/de\/cara-mengatasi-komplain-pembeli-vcgamers\/","title":{"rendered":"Umgang mit K\u00e4uferbeschwerden bei VCGamers"},"content":{"rendered":"<p>K\u00e4ufer beschweren? Machen Sie sich keine Sorgen, denn wir sagen Ihnen, wie Sie mit Kundenbeschwerden auf dem VCGamers Marketplace umgehen k\u00f6nnen.<\/p>\n\n\n\n<p>Wenn Sie als Verk\u00e4ufer Probleme mit dem Versand von Bestellungen oder anderen Dingen haben, die dazu f\u00fchren, dass K\u00e4ufer auf Kn\u00f6pfe dr\u00fccken <strong>&quot;sich beschweren&quot;<\/strong>,<\/p>\n\n\n\n<p>Oder wenn die von Ihnen gesendete Bestellung korrekt ist, der K\u00e4ufer jedoch bleibt <strong>&quot;sich beschweren&quot;<\/strong>. Keine Panik und befolgen Sie die nachstehenden Schritte, um herauszufinden, wie Sie mit Beschwerden umgehen k\u00f6nnen, die Sie von K\u00e4ufern erhalten.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3 Schritte zum Umgang mit K\u00e4uferbeschwerden bei VCGamers Marketplace<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Klicken Sie in den Transaktionsdetails auf \u201eBestellmoderation\u201c.<\/h3>\n\n\n\n<p class=\"has-text-align-center\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1070\" height=\"279\" class=\"wp-image-16089\" style=\"width: 800px\" src=\"https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers.png\" alt=\"wie man mit beschwerden von vcgamers umgeht\" srcset=\"https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers.png 1070w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-300x78.png 300w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-1024x267.png 1024w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-768x200.png 768w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-18x5.png 18w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-720x188.png 720w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-250x65.png 250w\" sizes=\"(max-width: 1070px) 100vw, 1070px\" \/><\/p>\n\n\n\n<p>Wenn sich Ihr K\u00e4ufer beschwert, \u00e4ndert sich die Anzeige Ihrer Transaktionsdetails wie im Bild oben gezeigt.<\/p>\n\n\n\n<p>Klicken <strong>\u201eAuftragsmoderation\u201c<\/strong>, und Sie werden auf die Seite weitergeleitet <strong>Transaktionsmoderation<\/strong>.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img decoding=\"async\" width=\"827\" height=\"362\" class=\"wp-image-16091\" style=\"width: 600px\" src=\"https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-03.png\" alt=\"wie man mit beschwerden von vcgamers umgeht\" srcset=\"https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-03.png 827w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-03-300x131.png 300w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-03-768x336.png 768w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-03-18x8.png 18w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-03-720x315.png 720w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-03-250x109.png 250w\" sizes=\"(max-width: 827px) 100vw, 827px\" \/><\/p>\n\n\n\n<p>Oder Sie k\u00f6nnen auf die Seite gehen <strong>Transaktionsmoderation<\/strong> \u00fcber Men\u00fcs <strong>&quot;Plaudern&quot;<\/strong>, dann klick <strong>\u201eModerationsliste\u201c<\/strong>, und w\u00e4hlen Sie Ihre Transaktion aus, die moderiert wird.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Erkl\u00e4ren Sie dem K\u00e4ufer das Problem<\/h3>\n\n\n\n<p class=\"has-text-align-center\"><img decoding=\"async\" width=\"1899\" height=\"1080\" class=\"wp-image-16101\" style=\"width: 800px\" src=\"https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-06.png\" alt=\"wie man mit beschwerden von vcgamers umgeht\" srcset=\"https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-06.png 1899w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-06-300x171.png 300w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-06-1024x582.png 1024w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-06-768x437.png 768w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-06-1536x874.png 1536w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-06-1144x651.png 1144w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-06-720x409.png 720w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-06-250x142.png 250w\" sizes=\"(max-width: 1899px) 100vw, 1899px\" \/><\/p>\n\n\n\n<p>Erkl\u00e4ren Sie dem K\u00e4ufer das Problem und senden Sie * ein Bild des Liefernachweises der Bestellung, um den K\u00e4ufer weiter davon zu \u00fcberzeugen, dass die Bestellung tats\u00e4chlich von Ihnen gesendet wurde.<br><strong>*Bilder, die hochgeladen werden k\u00f6nnen, d\u00fcrfen maximal 500 KB gro\u00df sein<\/strong><\/p>\n\n\n\n<p>Fragen Sie den K\u00e4ufer danach <strong>\u201eSchlie\u00dfmoderation\u201c<\/strong> wenn das Problem gel\u00f6st ist<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Klicken Sie auf &quot;Administrator einladen&quot;, wenn Sie keinen Ausweg gefunden haben<\/h3>\n\n\n\n<p class=\"has-text-align-center\"><img loading=\"lazy\" decoding=\"async\" width=\"1900\" height=\"1079\" class=\"wp-image-16131\" style=\"width: 800px\" src=\"https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-07.png\" alt=\"wie man mit beschwerden von vcgamers umgeht\" srcset=\"https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-07.png 1900w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-07-300x170.png 300w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-07-1024x582.png 1024w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-07-768x436.png 768w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-07-1536x872.png 1536w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-07-1144x650.png 1144w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-07-720x409.png 720w, https:\/\/www.vcgamers.com\/news\/wp-content\/uploads\/2021\/07\/cara-mengatasi-komplain-vcgamers-07-250x142.png 250w\" sizes=\"(max-width: 1900px) 100vw, 1900px\" \/><\/p>\n\n\n\n<p>Klicken <strong>&quot;Administratoren einladen&quot;<\/strong>, wenn Sie und der K\u00e4ufer in eine Sackgasse geraten sind und keinen Ausweg aus Ihrem Problem gefunden haben.<\/p>\n\n\n\n<p>Warten Sie, bis der Administrator auf den Chat antwortet, und Sie k\u00f6nnen weitere Beweise erkl\u00e4ren und senden.<\/p>\n\n\n\n<p>Wenn der K\u00e4ufer immer noch z\u00f6gert, die Moderation zu schlie\u00dfen, dann <strong>Administrator<\/strong> wer bestimmt, ob die Gelder gem\u00e4\u00df den verf\u00fcgbaren Nachweisen an den Verk\u00e4ufer weitergeleitet oder an den K\u00e4ufer zur\u00fcckgegeben werden, oder <strong>Administrator<\/strong> kann auch andere L\u00f6sungen anbieten, die von beiden Parteien, dem Verk\u00e4ufer und dem K\u00e4ufer, vereinbart werden k\u00f6nnen.<\/p>\n\n\n\n<p>Wenn die Moderation abgeschlossen ist und Sie die Bestellung nachweislich korrekt abgeschickt haben, auch wenn der K\u00e4ufer die Moderation nicht abschlie\u00dft, wird das Geld direkt an das Guthaben des Gesch\u00e4fts\/VC Cash by weitergeleitet <strong>Administrator<\/strong>.<\/p>\n\n\n\n<pre class=\"wp-block-verse\"><strong><em>Lesen Sie auch:\n<a href=\"https:\/\/www.vcgamers.com\/news\/de\/13670-5-langkah-mudah-cara-buka-toko-di-vcgamers\/\" data-type=\"post\" data-id=\"13670\" class=\"rank-math-link\">5 Schritte zum Er\u00f6ffnen eines Gesch\u00e4fts auf dem VCGamers-Marktplatz, schnell und einfach!<\/a>\n<a href=\"https:\/\/www.vcgamers.com\/news\/de\/13844-tambah-produk-di-vcgamers-marketplace\/\" data-type=\"post\" data-id=\"13844\" class=\"rank-math-link\">F\u00fcgen Sie kostenlos beliebig viele Produkte zum VCGamers-Marktplatz hinzu!<\/a>\n<a href=\"https:\/\/www.vcgamers.com\/news\/de\/14350-konfirmasi-pesanan-di-vcgamers-marketplace\/\" data-type=\"post\" data-id=\"14350\" class=\"rank-math-link\">Wie best\u00e4tige ich Bestellungen auf dem VCGamers Marketplace?<\/a>\n<a href=\"https:\/\/www.vcgamers.com\/news\/de\/14364-cara-mencairkan-saldo-toko-di-vcgamers\/\" data-type=\"post\" data-id=\"14364\" class=\"rank-math-link\">Wie heben Sie Ihr Store-\/VC-Cash-Guthaben auf dem VCGamers-Marktplatz ab?<\/a><\/em><\/strong><\/pre>\n\n\n\n<p>Da haben Sie es also, 3 einfache Schritte zum Umgang mit K\u00e4uferbeschwerden, die Verk\u00e4ufer auf dem VCGamers Marketplace durchf\u00fchren k\u00f6nnen.<\/p>\n\n\n\n<p>Wie? Klar genug? Wenn Sie noch Fragen haben, k\u00f6nnen Sie uns direkt per E-Mail unter kontaktieren <a href=\"mailto:support@vcgamers.com\" class=\"rank-math-link\">support@vcgamers.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Reklamationsk\u00e4ufer? Machen Sie sich keine Sorgen, denn wir erkl\u00e4ren Ihnen, wie Sie mit Kundenbeschwerden auf dem VCGamers Marketplace umgehen. Wenn<\/p>","protected":false},"author":17,"featured_media":16114,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1073,1],"tags":[1146],"class_list":["post-16087","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-games","tag-vcgamers-marketplace"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cara Mengatasi Komplain Pembeli di VCGamers<\/title>\n<meta name=\"description\" content=\"Pembeli komplain? Tidak usah khawatir, karena kami akan memberitahu kamu bagaimana cara mengatasi komplain pembeli di VCGamers Marketplace. 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