- \n
- Setelah login, Mitra akan diarahkan ke Menu Utama<\/span>. Pada sisi kirim menu Utama arahkan kursor ke menu Transaksi <\/span>untuk membuka halaman lalu klik pada bagian bawah Aksi <\/span>seperti contoh berikut.
![\"\"](\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/13091408\/Komplain-transaksi-mitra-1.png\")
<\/li>\n- Didalam Detail Transaksi<\/span>, klik Komplain.<\/span>
![\"\"](\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/13091503\/komplain-transaksi-mitra-2.png\")
<\/li>\n- Kamu akan masuk kedalam menu Tiket Baru<\/strong>.<\/li>\n
- Masukan semua data yang diperlukan seperti Jenis Kendala, Deskripsi, dan Lampiran<\/em> (Jika ada) lalu klik Kirim<\/strong>.<\/li>\n
- Tim VCGamers<\/strong> akan mereview kendala yang telah kamu kirimkan, mohon menunggu balasan dari tim kami ya.
![\"\"](\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/13091623\/Komplain-transaksi-mitra-3.png\")
![\"\"](\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/13091645\/komplain-transaksi-mitra-4.png\")
<\/li>\n<\/ul>\nSubmit Tiket<\/h4>\n
Permintaan tiket ini memberikan kemudahan bagi para Mitra untuk mendapatkan solusi mengenai transaksi yang sedang bermasalah ataupun memberikan insights saran masukan agar kami tetap selalu bisa berkembang bersama. Berikut adalah cara langkah mudah yang dapat kami sarankan:<\/p>\n
- \n
- Setelah login, mitra akan diarahkan ke Menu Utama<\/span>. Pada sisi kirim menu Utama arahkan kursor ke menu Permintaan Tiket <\/span>untuk membuka halaman, lalu klik + Tambah Tiket <\/span>untuk mengajukan kendala.
![\"\"](\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/13091813\/Submit-tiket-mitra-1.png\")
<\/li>\n- Silahkan ajukan kendala yang sedang dihadapi dan isi form yang dibutuhkan seperti Subjek Jenis Kendala, Deskripsi Kendala <\/span>dan Lampirkan file pendukung<\/span> (jika ada) dan Klik kirim<\/span>.
![\"\"](\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/13091936\/submit-tiket-mitra-2.png\")
![\"\"](\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/13091950\/submit-tiket-mitra-3.png\")
<\/li>\n- Kamu dapat melihat status kendala kamu yang sedang dalam penyelesaian di Menu Permintaan Tiket <\/span>dengan menekan tanda dibawah Aksi<\/span>.
![\"\"](\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/13092043\/Submit-tiket-mitra-4.png\")
<\/li>\n<\/ul>\nKritik & Saran<\/h4>\n
Untuk mitra yang ingin memberikan kritik dan saran, silahkan beri tahu kami. Kami menghargai semua yang kamu sampaikan agar dapat membantu meningkatkan layanan kami ke arah yang lebih baik lagi. Berikut adalah cara langkah mudah yang dapat kami sarankan:<\/p>\n
- \n
- Setelah login, pada sisi kirim menu Utama<\/strong> arahkan kursor ke menu Kritik dan Saran<\/strong> untuk membuka halaman.<\/li>\n
- Klik + Tambah Kritik & Saran<\/strong>.<\/li>\n
- Silahkan mengisi Form Kritik & Saran yang telah di sediakan, setelah itu klik Kirim<\/strong>.
![\"\"](\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/13092501\/Kritik-dan-Saran-Mitra-1.png\")
![\"\"](\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/13092551\/Kritik-dan-Saran-Mitra-2.png\")
<\/li>\n- Kritik & Saran yang sudah kamu berikan kepada kami bisa kamu lihat di dalam Menu Kritik dan Saran<\/span>.<\/li>\n<\/ul>\n
<\/p>\n
Jika kamu membutuhkan bantuan lain silahkan menghubungi Tim Support<\/span> kami.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"
Kamu tidak perlu khawatir jika mengalami kendala transaksi, kamu bisa temukan solusinya dengan pilihan jenis kendala yang kamu alami<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[71],"doc_tag":[],"class_list":["post-8079","docs","type-docs","status-publish","hentry","doc_category-mitra"],"year_month":"2026-05","word_count":316,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Operation","author_nicename":"operation","author_url":"https:\/\/www.vcgamers.com\/about\/author\/operation\/"},"doc_category_info":[{"term_name":"Mitra","term_url":"https:\/\/www.vcgamers.com\/about\/bantuan-cats\/mitra\/"}],"doc_tag_info":[],"yoast_head":"\n
Kendala Transaksi - Pusat Bantuan VCGamers<\/title>\n<meta name=\"description\" content=\"Kamu tidak perlu khawatir jika mengalami kendala transaksi, kamu bisa temukan solusinya dengan pilihan jenis kendala yang kamu alami berikut ini: Komplain\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vcgamers.com\/about\/bantuan-docs\/kendala-transaksi\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kendala Transaksi - Pusat Bantuan VCGamers\" \/>\n<meta property=\"og:description\" content=\"Kamu tidak perlu khawatir jika mengalami kendala transaksi, kamu bisa temukan solusinya dengan pilihan jenis kendala yang kamu alami berikut ini: Komplain\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vcgamers.com\/about\/bantuan-docs\/kendala-transaksi\/\" \/>\n<meta property=\"og:site_name\" content=\"VCGamers\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.vcgamers.com\/about\/wp-content\/uploads\/2024\/03\/Komplain-transaksi-mitra-1.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimasi waktu membaca\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 menit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.vcgamers.com\/about\/bantuan-docs\/kendala-transaksi\/\",\"url\":\"https:\/\/www.vcgamers.com\/about\/bantuan-docs\/kendala-transaksi\/\",\"name\":\"Kendala Transaksi - 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Klik + Tambah Kritik & Saran<\/strong>.<\/li>\n
- Silahkan ajukan kendala yang sedang dihadapi dan isi form yang dibutuhkan seperti Subjek Jenis Kendala, Deskripsi Kendala <\/span>dan Lampirkan file pendukung<\/span> (jika ada) dan Klik kirim<\/span>.
- Didalam Detail Transaksi<\/span>, klik Komplain.<\/span>