{"id":9706,"date":"2024-09-17T12:15:25","date_gmt":"2024-09-17T05:15:25","guid":{"rendered":"https:\/\/www.vcgamers.com\/about\/?post_type=docs&#038;p=9706"},"modified":"2025-07-16T18:34:32","modified_gmt":"2025-07-16T11:34:32","password":"","slug":"larangan-sanksi-khusus-penjual","status":"publish","type":"docs","link":"https:\/\/www.vcgamers.com\/about\/en\/bantuan-docs\/special-seller-sanctions-prohibition\/","title":{"rendered":"Seller Specific Prohibitions &amp; Sanctions"},"content":{"rendered":"<div data-elementor-type=\"page\" data-elementor-id=\"9703\" class=\"elementor elementor-9703\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99db529 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"99db529\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-55af938\" data-id=\"55af938\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db2b575 elementor-widget elementor-widget-ucaddon_content_tabs\" data-id=\"db2b575\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_content_tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- start Content Tabs -->\n\t\t<link id='font-awesome-css' href='https:\/\/www.vcgamers.com\/about\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome5\/css\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/www.vcgamers.com\/about\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome5\/css\/fontawesome-v4-shims.css' type='text\/css' rel='stylesheet' >\n\n\t\t\t<style type=\"text\/css\">\/* widget: Content Tabs *\/\n\n#uc_content_tabs_elementor_db2b575 \n{ \n  text-align: left; \n  position: relative;\n  overflow:hidden;\n  display:flex;\n  flex-direction:column;\n}\n\n\n#uc_content_tabs_elementor_db2b575 .ue-graphic-element\n{\n  display:inline-flex;\n  align-items:center;\n  justify-content:center;\n  line-height:1em;\n  overflow:hidden;\n}\n\n#uc_content_tabs_elementor_db2b575 .ue-graphic-element svg\n{\n  height:1em;\n  width:1em;\n}\n\n#uc_content_tabs_elementor_db2b575 .ue-graphic-element img\n{\n  display:block;\n}\n\n#uc_content_tabs_elementor_db2b575 .ue-item-image img\n{\n  width:100%;\n  display:block;\n}\n\n#uc_content_tabs_elementor_db2b575 .uc_container .uc_btn {\n\n    text-align: center;\n    display: inline-block;\n    text-decoration: none;\n    transition: ease-in-out all 0.25s;\n}\n\n\t\n\n\n#uc_content_tabs_elementor_db2b575 * {\n    box-sizing: border-box;\n}\n#uc_content_tabs_elementor_db2b575 .ue-tab-btn\n{\n  transition: 0.5s;\n} \n\n#uc_content_tabs_elementor_db2b575 > ul.tabs{\n   margin:0px;\n   list-style:none;\n   display:flex;\n}\n\n\n  #uc_content_tabs_elementor_db2b575 > ul.tabs{\n      justify-content:flex-start;\n      flex-wrap: wrap;\n  }\n\n\n#uc_content_tabs_elementor_db2b575 > ul.tabs > li\n{\n\tpadding:0px; \n\tmargin:0px;\n            flex:1;\n       text-align:center;\n    \t\n\n}\n\n\n\t\n#uc_content_tabs_elementor_db2b575 > ul.tabs > li > a {\n\t\n\tdisplay:flex;\n\ttext-decoration:none;\n    transition:0.5s;\n    flex-wrap: wrap;\n    \n}\n\n#uc_content_tabs_elementor_db2b575 .tab-container {\n\tclear:both;\n\toverflow:hidden;\n}\n\n#uc_content_tabs_elementor_db2b575 .ue_post_image img\n{\n  display:block;\n  width:100%;\n  object-fit: cover;\n}\n\n#uc_content_tabs_elementor_db2b575 .ue_post_link\n{\n  display:;\n  text-decoration:none;\n}\n\n#uc_content_tabs_elementor_db2b575 .panes{ display:none;}\n#uc_content_tabs_elementor_db2b575.r-tabs .r-tabs-tab {\n    display: block;\n    margin: 0;\n    list-style: none;\n}\n\n#uc_content_tabs_elementor_db2b575.r-tabs .r-tabs-panel {\n    display: none;\n}\n\n#uc_content_tabs_elementor_db2b575.r-tabs .r-tabs-accordion-title {\n    display: none;\n}\n\n#uc_content_tabs_elementor_db2b575.r-tabs .r-tabs-panel.r-tabs-state-active {\n    display: flex;\n}\n#uc_content_tabs_elementor_db2b575 .panel-container{\n   width:100%;\n }\n\n\n\n\n\n\n<\/style>\n\n\t\t\t<div class=\"uc_bold_tabs padding\" id=\"uc_content_tabs_elementor_db2b575\"  data-debug=\"false\" data-editor=\"no\"  data-collapsible=\"false\" data-hash=\"true\" data-hash-scroll=\"desktop+mobile\" data-scroll-to-selected-tab-offset=\"0\" data-scroll-after-selected=\"false\">\n    \t<ul class=\"tabs uc_tab_nav uc-items-wrapper\">\n        \t\n<li class=\"elementor-repeater-item-66a91c3\">\n  \t\n  \t<a href=\"#uc_content_tabs_elementor_db2b575_item1\"  id=\"#pelanggaranumum\" data-hash-id=\"pelanggaranumum\" class=\"ue-tab-btn\">\n \t              \t   \n      <div>General Violations<\/div>\n    <\/a>\n      \n<\/li>\n\n<li class=\"elementor-repeater-item-8f27530\">\n  \t\n  \t<a href=\"#uc_content_tabs_elementor_db2b575_item2\"  id=\"#pelanggarantransaksi\" data-hash-id=\"pelanggarantransaksi\" class=\"ue-tab-btn\">\n \t              \t   \n      <div>Transaction Violation<\/div>\n    <\/a>\n      \n<\/li>\n\n<li class=\"elementor-repeater-item-3c1e31a\">\n  \t\n  \t<a href=\"#uc_content_tabs_elementor_db2b575_item3\"  id=\"#penyalahgunaanfitur\" data-hash-id=\"penyalahgunaanfitur\" class=\"ue-tab-btn\">\n \t              \t   \n      <div>Feature Abuse<\/div>\n    <\/a>\n      \n<\/li>\n\n        <\/ul>\n        <div class=\"panel-container uc-items-wrapper2\">\n\t\t\t<div id=\"uc_content_tabs_elementor_db2b575_item1\" class=\"tab-container panes\">\n\t<div>\n                     <div class=\"ue-item-content-layout\"> \n           <div class=\"ue-item-image-wrapper\"><\/div>\n           <div class=\"ue-item-content-wrapper\">\n                      <div class=\"ue-content-text\"><p>\t\t<div data-elementor-type=\"section\" data-elementor-id=\"9702\" class=\"elementor elementor-9702\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a390430 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a390430\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fb51fbd\" data-id=\"fb51fbd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b9168d elementor-widget elementor-widget-heading\" data-id=\"1b9168d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><ol class=\"heading-larangan\">\n\n<li>Include personal contacts (telephone number, social media, website or application outside VCGamers) in product photos or descriptions, Profile Photos or Store Banners, product voucher columns, cancellation reasons, Chat Features and Order Moderation.\n<br><br>\n<div class=\"content-sanksi\">Sanction: Permanent store deactivation.<\/span>\n<br><br>\n\n<li>Include transfer information in product photos, product descriptions, profile photos, shop banners, purchase chats and order moderation.\n<br><br>\n<div class=\"content-sanksi\">Sanction: Permanent store deactivation.<\/span>\n<br><br>\n\n<li>Creating a product in the wrong category.\n<br><br>\n<div class=\"content-sanksi\">Sanction: Product deactivation.<\/span>\n<br><br>\n\n<li>Ignore chats from buyers or admins.\n<br><br>\n<div class=\"content-sanksi\">Sellers who ignore chats from buyers or admins may be subject to sanctions in the form of shop deactivation.\n<br>\nVCGamers will periodically review chat performance that could result in store closure, but there are types of messages that do not need to be replied to, such as spam chats from buyers.\n<\/span>\n<br><br>\n\n<li>Misleading product photos or descriptions (not in accordance with the product name\/title).\n<br><br>\n<div class=\"content-sanksi\">Sanction: Product deactivation.<\/span>\n<br><br>\n\n<li>Including rude words, spreading racism and spreading hatred in the Chat or Order Moderation features\n<br><br>\n<div class=\"content-sanksi\">Sanctions: Temporary to permanent store deactivation.<\/span>\n<br><br>\n\n<li>Conveying harsh words, spreading racism and hatred in the Chat or Order Moderation features\n<br><br>\n<div class=\"content-sanksi\">Sanctions: Temporary to permanent store deactivation.<\/span>\n<br><br>\nStores that wish to resume selling or use the process\/flash feature that has been disabled due to committing the above violations, please fill out the form via the link <a href=\"https:\/\/vcg.pub\/reaktivasi\"> here<\/a>.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/p><\/div>                      <\/div>  \n         <\/div>\n         \n      \t<\/div>\n<\/div>\n<div id=\"uc_content_tabs_elementor_db2b575_item2\" class=\"tab-container panes\">\n\t<div>\n                     <div class=\"ue-item-content-layout\"> \n           <div class=\"ue-item-image-wrapper\"><\/div>\n           <div class=\"ue-item-content-wrapper\">\n                      <div class=\"ue-content-text\"><p>\t\t<div data-elementor-type=\"section\" data-elementor-id=\"9752\" class=\"elementor elementor-9752\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9434782 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"9434782\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1e3b8ec\" data-id=\"1e3b8ec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c4401e9 elementor-widget elementor-widget-heading\" data-id=\"c4401e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><ol class=\"heading-larangan\">\n\n<li>Abuse of the Submit button.\n<br><br>\n<div class=\"content-sanksi\">Definition: The seller simply presses the send button without sending a valid order to the buyer within the specified time limit.\n<br><br>\nSanctions: Refunds, deactivation of instant processing features, and deactivation of accounts\/stores.\n\n<li>Committing fraudulent attempts through the Chat or Order Moderation features.\n<br><br>\n<div class=\"content-sanksi\">Sanction: Permanent account deactivation.<\/span>\n<br><br>\n\n<li>Proven to commit fraud both inside and outside the VCGamers platform.\n<br><br>\n<div class=\"content-sanksi\">Sanction: Permanent account deactivation.<\/span>\n<br><br>\n\n<li>Committing fraud in the form of fictitious transactions.\n<br><br>\n<div class=\"content-sanksi\">Sanctions: Product and store deactivation, up to permanent account deactivation.<\/span>\n<br><br>\n\n<li>Proven to hack back accounts that have been sold.\n<br><br>\n<div class=\"content-sanksi\">Sanction: Permanent account deactivation.<\/span>\n<br><br>\n\n<li>There is a problem with the account that has been sold (the account cannot be logged in, cannot be used, hacked, etc.) which is not caused by the buyer.\n<br><br>\n<div class=\"content-sanksi\">Sanctions: The seller is required to help secure the account or provide a replacement account.<\/span>\n<br><br>\n\n<li>Selling top-up denominations that do not match the product title\/name or image.\n<br><br>\n<div class=\"content-sanksi\">Sanction: Temporary store deactivation until seller sends the appropriate amount.<\/span>\n<br><br>\n\n<li>Cancel or ignore orders (Store Performance).\n<br><br>\n<div class=\"content-sanksi\"> VCGamers will conduct periodic checks*, to stores that cancel or ignore orders due to seller negligence such as not updating \/ wrong prices, forgetting to close the store, not updating stock, late delivery, canceled by buyers and the like. If the seller has poor performance** then:\n<br><br>\nSellers with Flash\/Instant features\n<br>\n- Poor Performance 1: 7 days Feature Disablement.\n<br>\n- Poor Performance 2: 14 days Feature Disablement.\n<br>\n- Poor Performance 3: 30-day Feature Deactivation.\n<br>\n- Poor Performance 4: Permanent Feature Disablement.\n<br><br>\nGeneral sanctions: Store closure until further confirmation via email support@vcgamers.com after filling out the form via the link <a href=\"https:\/\/vcg.pub\/reaktivasi\"> here<\/a>.<\/span>\n<br>\n*) Checks are carried out daily by looking at complaints\/moderation or transaction history for the last 7 days.\n<br>\n**) Includes violations mentioned in General violations, transactions and features.\n<br><br>\n<li>There has been a spike in order cancellations or order moderation.\n<br><br>\n<div class=\"content-sanksi\">Sanction: Store closure until all moderation is completed or until a specified time limit.<\/span>\n<br><br>\nStores that wish to resume selling or use the process\/flash feature that has been disabled due to committing the above violations, please fill out the form via the link <a href=\"https:\/\/vcg.pub\/reaktivasi\"> here<\/a>.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/p><\/div>                      <\/div>  \n         <\/div>\n         \n      \t<\/div>\n<\/div>\n<div id=\"uc_content_tabs_elementor_db2b575_item3\" class=\"tab-container panes\">\n\t<div>\n                     <div class=\"ue-item-content-layout\"> \n           <div class=\"ue-item-image-wrapper\"><\/div>\n           <div class=\"ue-item-content-wrapper\">\n                      <div class=\"ue-content-text\"><p>\t\t<div data-elementor-type=\"section\" data-elementor-id=\"9756\" class=\"elementor elementor-9756\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-abeb5d5 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"abeb5d5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6376b8d\" data-id=\"6376b8d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a9317a elementor-widget elementor-widget-heading\" data-id=\"1a9317a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><ol class=\"heading-larangan\">\n\n<li>Misuse of the Express and Instant Delivery features.\n<br><br>\n<div class=\"content-sanksi\">Sanctions: Revocation of the right to use features up to deactivation of the store.<\/span>\n<br><br>\n\n<li>Abusing the VIP Seller feature.\n<br><br>\n<div class=\"content-sanksi\">Sanctions: Revocation of the right to use features up to deactivation of the store.<\/span>\n<br><br>\nStores that wish to resume selling or use the process\/flash feature that has been disabled due to committing the above violations, please fill out the form via the link <a href=\"https:\/\/vcg.pub\/reaktivasi\"> here<\/a>.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/p><\/div>                      <\/div>  \n         <\/div>\n         \n      \t<\/div>\n<\/div>\n\n        <\/div>\n  \n  <div class=\"uc-accordion-contents-template\" style=\"display:none\">\n    <div class=\"uc-accordion-icon\">\n      <span class=\"uc-accordion-icon-expand\"><i class='fas fa-plus'><\/i><\/span>\n      <span class=\"uc-accordion-icon-collapse\"><i class='fas fa-minus'><\/i><\/span>\n    <\/div>\n  <\/div>\n  \n<\/div>\n\t\t\t<!-- end Content Tabs -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n<hr \/>\n<h2>Content that is strictly prohibited on VCGamers:<\/h2>\n<ul>\n<li>Any content that is sold or intended for use in illegal activities, or violates any third party rights, including privacy, intellectual property, and other proprietary rights.<\/li>\n<li>Content that is pornographic or sexually explicit, or designed specifically for adults.<\/li>\n<li>Content related to tobacco, alcohol, weapons, drugs, or drug paraphernalia.<\/li>\n<li>Content related to gambling, betting, lotteries, or games of chance involving monetary transactions, as well as financial trading products or services.<\/li>\n<li>Content that contains viruses, phishing, malware, or other harmful computer code or programs.<\/li>\n<li>Content containing personal contact information that could potentially lead to transactions outside of VCGamers.<\/li>\n<li>Content that is defamatory, harassing, threatening, or harmful, including insults, disrespect, or contempt for any religion, individual, or entity.<\/li>\n<li>Content that is insulting or disrespectful to any country, government, government official, or community.<\/li>\n<li>Content that is contrary to public policy in the jurisdiction where the merchant operates, or that may cause public unrest or create tension in international relations.<\/li>\n<li>Content that contains false or misleading information.<\/li>\n<li>Content related to prohibited products, services, or digital content as determined by VCGamers, in its sole discretion.<\/li>\n<li>Content that violates any applicable laws, rules or regulations in the relevant jurisdiction<\/li>\n<\/ul>\n<p>We do not support illegal transactions or other activities, including but not limited to items that can be used for betting, gambling, or other illegal activities. If there is a report or warning from regulators or related parties, VCGamers reserves the right to remove such content. If users find content that violates the above points, please notify us via the page. <a href=\"https:\/\/www.vcgamers.com\/about\/en\/feedback\/\"><strong>Suggestion Box<\/strong><\/a> or through the features <a href=\"https:\/\/www.vcgamers.com\/about\/en\/bantuan-docs\/report-products-that-violate-terms-and-conditions\/\"><strong>Report<\/strong><\/a> on the product details page.<\/p>\n<p>By making transactions at VCGamers, users declare that they have understood and agreed to all applicable provisions without any coercion.<\/p>","protected":false},"excerpt":{"rendered":"<p>Content strictly prohibited on VCGamers: Any content that is sold or intended for use in illegal activities, or<\/p>","protected":false},"author":1,"featured_media":212,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[32],"doc_tag":[35],"class_list":["post-9706","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-faq-penjualan","doc_tag-marketplace"],"year_month":"2026-06","word_count":287,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"VCGamers","author_nicename":"admin","author_url":"https:\/\/www.vcgamers.com\/about\/en\/author\/admin\/"},"doc_category_info":[{"term_name":"Pertanyaan Seputar Penjualan","term_url":"https:\/\/www.vcgamers.com\/about\/en\/bantuan-cats\/sales-faq\/"}],"doc_tag_info":[{"term_name":"Marketplace","term_url":"https:\/\/www.vcgamers.com\/about\/en\/bantuan-tags\/marketplace-2\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Larangan &amp; Sanksi Khusus Penjual - Pusat Bantuan VCGamers<\/title>\n<meta name=\"description\" content=\"Larangan dan sanksi untuk penjual di VCGamers meliputi pelanggaran kebijakan transaksi, manipulasi harga, dan penipuan. 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