{"id":2835,"date":"2023-11-17T22:08:39","date_gmt":"2023-11-17T22:08:39","guid":{"rendered":"https:\/\/www.vcgamers.com\/about\/?post_type=docs&#038;p=2835"},"modified":"2026-03-09T16:46:22","modified_gmt":"2026-03-09T09:46:22","password":"","slug":"cara-membatalkan-pesanan","status":"publish","type":"docs","link":"https:\/\/www.vcgamers.com\/about\/en\/bantuan-docs\/how-to-cancel-order\/","title":{"rendered":"How to Cancel an Order"},"content":{"rendered":"<p>Currently, orders with confirmed payment cannot be cancelled. However, if the seller doesn&#039;t process your order by the specified deadline, it will be automatically cancelled. If you encounter any issues, please contact our Customer Support team at support@vcgamers.com.<\/p>\n<p>Special orders with product labels\u00a0<strong><a href=\"https:\/\/www.vcgamers.com\/about\/en\/bantuan-docs\/lightning-process-features\/\">Proses Kilat<\/a>,\u00a0<\/strong>later button\u00a0<strong>Cancel<\/strong> will appear in the order details if the seller does not send the order within 10 minutes, which you can find by:<\/p>\n<ul>\n<li>Make sure you have logged in to your account at VCGamers<\/li>\n<li>Click menu\u00a0<strong>Transaction\u00a0<\/strong>at the bottom of the VCGamers page<img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-medium wp-image-11825\" src=\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163429\/SCR-20260309-omge-213x300.png\" alt=\"\" width=\"213\" height=\"300\" srcset=\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163429\/SCR-20260309-omge-213x300.png 213w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163429\/SCR-20260309-omge-728x1024.png 728w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163429\/SCR-20260309-omge-768x1081.png 768w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163429\/SCR-20260309-omge-9x12.png 9w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163429\/SCR-20260309-omge-250x352.png 250w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163429\/SCR-20260309-omge.png 962w\" sizes=\"(max-width: 213px) 100vw, 213px\" \/><\/li>\n<li>Click menu <strong>Processed <\/strong>and click on the order number you want to cancel<img decoding=\"async\" class=\"aligncenter wp-image-11826 size-medium\" src=\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163611\/SCR-20260309-omol-212x300.png\" alt=\"\" width=\"212\" height=\"300\" srcset=\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163611\/SCR-20260309-omol-212x300.png 212w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163611\/SCR-20260309-omol-723x1024.png 723w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163611\/SCR-20260309-omol-768x1087.png 768w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163611\/SCR-20260309-omol-8x12.png 8w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163611\/SCR-20260309-omol-250x354.png 250w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09163611\/SCR-20260309-omol.png 952w\" sizes=\"(max-width: 212px) 100vw, 212px\" \/><\/li>\n<li>Click the button\u00a0<strong>Cancel<img decoding=\"async\" class=\"aligncenter wp-image-11828 size-medium\" src=\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164145\/SCR-20260309-orgx-215x300.png\" alt=\"\" width=\"215\" height=\"300\" srcset=\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164145\/SCR-20260309-orgx-215x300.png 215w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164145\/SCR-20260309-orgx-733x1024.png 733w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164145\/SCR-20260309-orgx-768x1072.png 768w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164145\/SCR-20260309-orgx-9x12.png 9w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164145\/SCR-20260309-orgx-250x349.png 250w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164145\/SCR-20260309-orgx.png 954w\" sizes=\"(max-width: 215px) 100vw, 215px\" \/><\/strong><\/li>\n<li>Select the reason why you want to cancel the order and press the button <strong>Send<\/strong><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11829 size-medium\" src=\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164221\/SCR-20260309-onjn-1-212x300.png\" alt=\"\" width=\"212\" height=\"300\" srcset=\"https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164221\/SCR-20260309-onjn-1-212x300.png 212w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164221\/SCR-20260309-onjn-1-723x1024.png 723w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164221\/SCR-20260309-onjn-1-768x1087.png 768w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164221\/SCR-20260309-onjn-1-8x12.png 8w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164221\/SCR-20260309-onjn-1-250x354.png 250w, https:\/\/cdn.vcgamers.com\/about\/wp-content\/uploads\/2023\/11\/09164221\/SCR-20260309-onjn-1.png 952w\" sizes=\"(max-width: 212px) 100vw, 212px\" \/><\/li>\n<\/ul>\n<p><em>Note: Any order cancellation by either the seller, buyer or system (the order is not sent by the seller beyond the specified time limit) after successful payment, the balance will be returned to the account automatically as <a href=\"https:\/\/www.vcgamers.com\/about\/en\/bantuan-docs\/how-to-activate-pin-vc-coin\/\"><strong>Buyer&#039;s Balance<\/strong><\/a>\u00a0worth the price of the product and the cost of the canceled service.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Currently, orders with confirmed payment cannot be cancelled. However, if the seller does not process your order by the deadline,<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[28],"doc_tag":[35],"class_list":["post-2835","docs","type-docs","status-publish","hentry","doc_category-marketplace","doc_tag-marketplace"],"year_month":"2026-06","word_count":149,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"VCGamers","author_nicename":"admin","author_url":"https:\/\/www.vcgamers.com\/about\/en\/author\/admin\/"},"doc_category_info":[{"term_name":"Produk Digital","term_url":"https:\/\/www.vcgamers.com\/about\/en\/bantuan-cats\/marketplace\/"}],"doc_tag_info":[{"term_name":"Marketplace","term_url":"https:\/\/www.vcgamers.com\/about\/en\/bantuan-tags\/marketplace-2\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cara Membatalkan Pesanan - Pusat Bantuan VCGamers<\/title>\n<meta name=\"description\" content=\"Saat ini pesanan yang pembayarannya sudah terkonfirmasi tidak bisa dibatalkan. Namun, jika Penjual tidak proses pesananmu hingga batas waktu yang\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vcgamers.com\/about\/en\/bantuan-docs\/how-to-cancel-order\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cara Membatalkan Pesanan - Pusat Bantuan VCGamers\" \/>\n<meta property=\"og:description\" content=\"Saat ini pesanan yang pembayarannya sudah terkonfirmasi tidak bisa dibatalkan. 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