The Seller Acceleration Program is a special track designed to accommodate large-scale sellers or experienced sellers from other platforms. Through this program, you can gain access to premium features (VIP, Express, and Instant) much faster than the regular track, accelerating the growth of your VCGamers store.

What are the benefits?

• VIP Status (API Access): You'll gain access to the VCGamers API system. All orders can be processed automatically by your system.
• Access Instant Delivery & Express Process Features: Your products are immediately eligible for the “Instant” and “Flash Process” labels (delivery within 10 minutes), making your store stand out more in searches.

Qualification Requirements & Trial Phase

Given that one of the advantages of this program is its direct connection to the API system, the evaluation is highly selective. Before applying for access to this program, prospective sellers must meet the following requirements:

1. Store Verification Passed: Your store account on VCGamers must have “Verified” status (KYC identity and legality completed).
2. Historical Performance Evidence (External): Have proof of transaction volume of at least IDR 50,000,000 for the last 3 months from other platforms/systems.
3. API Technical Readiness: Have an infrastructure or technical team ready to integrate APIs for automated order processing.
4. Product Source Verification: Able to show detailed evidence of sources suppliers official which guarantees the validity and legality of the stock of digital products sold.

How to Apply

If your shop meets the above requirements, please submit a request by sending an email to support@vcgamers.com with the following format:

• Email Subject: Seller Acceleration Application – (Your Store Name)
• Email Content:
  • Store Name on VCGamers:
  • E-mail
  • Active WhatsApp Number
  • Product Source Explanation
• Attachments (Mandatory):
  • Video/Screenshot files of proof of transaction volume from external platforms.
  • Dashboard screenshot suppliers for stock legality validation.

Our team will carry out the process review during 3 working days.

Violation & Penalty Policy

All stores in this program are under strict monitoring on a regular basis. VCGamers reserves the right revoke VIP, Instant, and Lightning Process API access, up to account freezing (permanent ban) if one or more of the following violations are found:

1. Indications of Fraud & Illegal Stock: Problematic product reports were found (example: chargeback, carding, or the product is recalled by developer games etc.) which are detrimental to buyers.
2. SLA (Service Level Agreement) Violation: Failure to maintain a successful order percentage above 85%, high unilateral cancellation rates, or frequently failing to meet delivery targets under 10 minutes.
3. API Access Abuse: Do spamming requests burdensome server VCGamers or not fix error/bug integration that disrupts the transaction process.
4. Violation of applicable Terms and Conditions

This program is VCGamers' real commitment to building an ecosystem marketplace Fast, safe, and healthy. We invite quality sellers like you to collaborate and scale to the next level.

If you have any further questions regarding the application criteria, verification process, or technical documentation, please do not hesitate to contact us by email at support@vcgamers.com or WhatsApp 081511111659

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These Terms and Conditions of Sale (“Terms of Sale”) are an integral part of the main Terms & Conditions (T&Cs) of VCGamers. By opening a store and/or selling products on the VCGamers Platform (“Platform”), you as a Seller (“You”, “Seller”) declare that you have read, understood, and agree to be bound by all points in these Terms of Sale and the main T&Cs of VCGamers.

If there is a conflict between these Terms of Sale and the main T&Cs, then the main T&Cs of VCGamers apply.

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2. Seller Account

1. The seller is responsible for all information displayed, published and communicated through his account.
2. The seller is obliged to maintain account security and not provide access to other parties.
3. Sellers are prohibited from having more than 1 (one) active stores on the VCGamers Platform.
   1.  Sellers cannot use the same telephone number as other sellers.
   2.  One legal identity (KTP/Passport) may only be registered for one seller account.
   3.  VCGamers has the right to take firm action in the form of closing the store and refusing store verification if there are indications that the Seller has more than 1 store.
   4. VCGamers has the right to take firm action if similar devices are found (device ID), IP addresses, or other digital footprints that indicate management of more than one store by the same individual/group.
4. Sellers are prohibited from using store names, logos, or visual identities that imitate other stores or resemble official brands without permission. Decisions regarding the degree of similarity of visual identities are the prerogative of VCGamers and cannot be contested.

3. Product & Showcase Management

1. Product Liability

• • The seller is responsible for quality, stock, authenticity, legality and legal ownership of the products sold.
  • Products must not violate Indonesian law or the intellectual property rights of others.

2. Product Information

The seller must:

• • • Provide product images, titles and descriptions. clear, complete, accurate and not misleading.
    • Displaying reasonable and accountable prices.
    • Place the product in the correct category.

Forbidden:

• • • Provide your own rules such as: “no complaints”, “no refunds”, “items cannot be returned”.
    • Product duplication (copying images/text from other stores).
    • Selling more than 1 product in 1 merchandise listing.
    • Selling products that do not fit the category, or categories that are not available on VCGamers.
    • Selling prohibited products such as cheats, exploits, illegal products, or anything prohibited by law.
    • Inserting personal data such as cellphone numbers, bank accounts, social media, links, etc.

3. Product Moderation

VCGamers reserves the right to remove, close, or moderate products without notice if violations are found.

4. Order & Transaction Management

1. Order Confirmation:

• • • The seller is required to accept/reject the order within the system time limit.
    • No response = order automatically canceled.
    • The seller is obliged to send the product according to the title, description and quantity of the confirmed order.

2. Proof of Delivery:

1. 1. 1. 1. The seller must:
            • Keep proof of delivery at least Last 30 days.
            • Evidence must be original, unedited, uncropped, and in the form of:
              • full-screen screenshot, or
              • video recording of the delivery process.
         2. The seller is required to submit proof when asked to:
            • complaint,
            • verification,
            • random audit.
         3. Failure to provide evidence may result in:
            • blacklist for related brands,
            • store moderation/closure,
            • withholding or withdrawal of balance.
         4. Manipulation of evidence (edit, crop, or engineer) is a serious violation.

3. Prohibition on Split Payment:

Sellers are prohibited from splitting 1 transaction into multiple transactions to manipulate the system.

4. Massive Cancellation Ban:

Cancelling large orders without a clear reason may result in sanctions.

5. Prohibition of Direct Transactions:

In the description or chat, strictly prohibited write:

• • • bank name,
    • account number,
    • barter,
    • transactions via credit,
    • sentences that lead to transactions outside the platform.

6. Top Up Login:

Special conditions for Top Up Login follow the official guidelines on the related page. [This Link]

7. Special Conditions for Top Up Mobile Legends:

Sales of Mobile Legends Top Up Diamonds must comply with the following provisions:

1. Top up must use legal and accountable sources.
2. Sellers are prohibited from using the dropship method in the Top Up process.
3. Sellers are prohibited from asking for the buyer's Mobile Legends account login data in any form.
4. Sellers are prohibited from using the Diamond bonus from the first Bonus/Double Top Up Event as part of the total Diamonds sold, which will result in the order being cancelled or not being able to be processed on User IDs that do not meet the requirements (not eligible).
5. The seller is allowed to make deliveries more than once as long as the total number of Diamonds received by the buyer meets the conditions.

8. Special Terms for Top Up Roblox Games 5 Days and Roblox via Username:

Sales of Roblox 5 Day Top Up Game products and Roblox via Username must comply with the following provisions:

1. 1. 1. Sellers are required to use legal and accountable funding sources and purchasing methods.
      2. Sellers are prohibited from using the Flash Process feature on Roblox 5 Day Top Up Game products and Roblox via Username.
      3. The seller is obliged to process orders according to the data provided by the buyer, including the Roblox username, Gamepass link, and nominal Gamepass price if necessary.
      4. Specifically for Roblox products via username, the seller must ensure that the buyer's Roblox account meets all requirements to receive Robux. The seller must also ensure that the Robux is successfully received by the buyer according to the order amount.
      5. Sellers are prohibited from requesting Buyers' Roblox account login data in any form, including passwords, emails, OTP codes, PINs, or account recovery information.
      6. Sellers are prohibited from using illegal methods, such as carding, refund abuse, bug exploitation, system abuse, or other methods that violate the terms of the relevant platform.
      7. Sellers are prohibited from changing the order status to “Shipped” before the order has been successfully processed and received by the Buyer according to the nominal amount purchased.

5. Communication & Security

1. Communication

• • All Seller–Buyer communications only through VCGamers chat.
  • VCGamers is not responsible for conversations outside the platform.

2. Prohibition on Exchange of Contacts

Sellers are prohibited from providing/requesting/sharing/facilitating in all areas of the VCGamers platform:

• • • Phone number/WhatsApp
    • Telegram, Line, etc.
    • social media username
    • external links other than the game's Official Top Up.
    • Steam profile / trade URL

Any attempt to direct communications or transactions to take place outside of the VCGamers system, regardless of who initiates it, is considered a serious violation.

Violating this point = PERMANENT BAN without warning.

6. Store & Balance Management

1. 1. Store Balance comes only from sales and cannot be filled in manually.
   2. Withdrawals are only to verified accounts.
   3. VCGamers has the right to freeze the balance if there are indications:
      • fraud,
      • manipulation,
      • violation of T&C.
      • fraud.
   4. Automatic shop closed if you don't log in for 3 days or more.
   5. Stores that are inactive for 30 days can be closed, must submit a re-opening request through the admin.

7. Special Provisions for HGI Products

1. 1. New verification applications for selling HGI will be rejected during the verification process until further information.
   2. Sellers who manipulate verification (Example: submitting sales applications for non-HGI products but selling HGI) = Store closure until verification from the admin is completed until permanent closure.

8. Prohibitions & Sanctions

Serious Violation

The following violations will be subject to immediate disciplinary action. PERMANENT TIRES:

• • • Exchange or request personal contacts (WA, Telegram, social media, etc.).
    • Directing or conducting transactions outside of VCGamers.
    • Fraud or acts detrimental to buyers.
    • Sending phishing links or malicious links.
    • Falsifying or manipulating proof of delivery.
    • Exploiting system bugs or loopholes.
    • Negotiate prices outside the system (example: WA / private message negotiation).
    • Selling prohibited products (cheats, hacks, exploits, illegal products).

Moderate Violation

The following violations are subject to graduated sanctions:

• • • Repeated order cancellations without clear/appropriate reasons.
    • Duplication of products in the same game.
    • Marking an order “shipped” without sending the product to the buyer.
    • Manipulation of the order, complaint or moderation process.
    • Fake transactions to increase ratings.
    • Violation of Order & Transaction Management points

Types of Sanctions

For violations of the above provisions, VCGamers may impose one or more of the following sanctions:

1. Product Deactivation.
2. Restriction or revocation of feature rights.
3. Withholding or withdrawing balance.
4. Temporary store closure.
5. Permanent store closure (PERMANENT BAN).

Determination of the type of sanction is based on:

• • • Level of violation,
    • Impact on Buyers and Platforms,
    • Seller's violation history.

Gradual sanctions:

• • • 1st Violation: Store deactivation for 3 days.
    • 2nd violation: Store closure for 7 days.
    • 3rd violation: Store closure permanent.

9. Dispute Resolution

• Seller–Buyer Disputes are processed through Complaints/Moderation.
• VCGamers' decisions are final final and binding.

10. Disclaimer

The seller is fully responsible for all of his sales activities.

VCGamers is not responsible for any losses arising from violations by the Seller.

11. Closing

By selling on VCGamers, the Seller declares that they have read, understood, and agreed to all of these Terms & Conditions and the legal consequences that may arise from violating the regulations.

Last updated: February 11, 2026

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1. How to view transaction history?
   • Log in to your shop dashboard
   • Click Store Balance which is in the My Shop menu
   • You can filter according to your search needs
   • Incoming Funds: The balance you receive from your sales
   • Funds Out: Withdraw your sales balance according to the balance withdrawal request you made (Withdrawal history)
   • Processed: Your balance withdrawal request is currently in process. You can wait for the process to complete by checking periodically on this menu
   • Rejected: The process of disbursing your balance is rejected, this occurs due to several factors including: the account is not suitable, the limit of your disbursement account. If you experience this, you can look at your shop email to get a solution.
   • Hold: Your shop balance is being held because the VCGamers team suspects there is an unfair transaction, if this happens in your shop. You can contact us via email support@vcgamers.com
2. What is the maximum period available for transaction history?
   • Vicigers can only access a maximum of the last 3 months, the date of which will follow the date when accessed. For example, today is March 29 2023, then the Transaction List will only appear a maximum of 3 months earlier, namely December 29 2022. Furthermore, if you access it on March 30 2023, then the maximum that will appear is until December 30 2022 and so on.

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Content that is strictly prohibited on VCGamers:

• Any content that is sold or intended for use in illegal activities, or violates any third party rights, including privacy, intellectual property, and other proprietary rights.
• Content that is pornographic or sexually explicit, or designed specifically for adults.
• Content related to tobacco, alcohol, weapons, drugs, or drug paraphernalia.
• Content related to gambling, betting, lotteries, or games of chance involving monetary transactions, as well as financial trading products or services.
• Content that contains viruses, phishing, malware, or other harmful computer code or programs.
• Content containing personal contact information that could potentially lead to transactions outside of VCGamers.
• Content that is defamatory, harassing, threatening, or harmful, including insults, disrespect, or contempt for any religion, individual, or entity.
• Content that is insulting or disrespectful to any country, government, government official, or community.
• Content that is contrary to public policy in the jurisdiction where the merchant operates, or that may cause public unrest or create tension in international relations.
• Content that contains false or misleading information.
• Content related to prohibited products, services, or digital content as determined by VCGamers, in its sole discretion.
• Content that violates any applicable laws, rules or regulations in the relevant jurisdiction

We do not support illegal transactions or other activities, including but not limited to items that can be used for betting, gambling, or other illegal activities. If there is a report or warning from regulators or related parties, VCGamers reserves the right to remove such content. If users find content that violates the above points, please notify us via the page. Suggestion Box or through the features Report on the product details page.

By making transactions at VCGamers, users declare that they have understood and agreed to all applicable provisions without any coercion.

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